+49 30 588 494 40 info@spicandspan.de

How much is a cleaning service?

Check out our home & office cleaning packages below to find one that’s right for you. If you don’t know which cleaning package to choose, give us a call at +49 30 588 494 40 or send us an email to info@spicandspan.de. At SPIC AND SPAN. we’re always happy to help.

Regular
Cleaning

19.90 /h

Regelmäẞige Reinigung: For our regular clients only

Regular Cleaning
€19.90/hour

If you dream of walking into an clean home every day without taking much time or effort to do the chores, Regelmäẞige Reinigung is the best choice for you. With a regular cleaning service, you get a reliable quality of cleaning at an affordable price. You can flexibly choose a frequency & duration of a cleaning service as well as a number of cleaners.

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One-Time
Cleaning

24.90 /h

Prima Reinigung: One-time home cleaning service

One-Time Cleaning
€24.90/hour

Our Prima Reinigung is a trusted one-time cleaning for your home. We recommend a one-time cleaning if you did not use cleaning help in the past or if you do not use a cleaning service on a regular basis. Getting an extra cleaning help is also a good way to get through the hectic periods in your professional life, when you simply do not have time and energy for chores.

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Move-In/-Out
Cleaning

29.90 /h

Umzüge Reinigung: Moving in or moving out? We've got you covered!

Move-In/-Out Cleaning
29.90/hour

Choose Umzüge Reinigung when you want to clean up your place after renovation, get a solid cleaning help when moving-in to a new home or when you move-out of a leased apartment, and want to get a full security deposit back from your landlord.

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Last Minute
Cleaning

34.90 /h

Last Minute Reinigung: Last minute & after party cleaning

 Last Minute Cleaning
€34.90/hour

Last Minute Reinigung is an on-demand home cleaning service available even in 2 hours after booking. Last Minute cleaning is a popular choice among Airbnb hosts, and customers requiring an after-party or emergency cleaning.

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Deep
Cleaning

39.90 /h

Allergie Reinigung: The most thorough cleaning experience

Deep Cleaning
€39.90/hour

Our Allergie Reinigung has been prepared for the most demanding customers and those with health issues (allergy, asthma, etc.). Allergie Reinigung cleanings are extremely thorough, designed to sanitize your home in order to alleviate any symptoms of allergy or asthma. Allergie Reinigung cleanings are performed exclusively by top rated cleaners using our platform.

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Office
Cleaning

pricing on request

Büro Reinigung: Clean and productive office

Office Cleaning
pricing on request

In most cases, the exact pricing, as well as team size, are determined after a viewing of each office/event space (free quotation).

Büro Reinigung is a flexible cleaning service for your small businesses. Get a reliable, legally-registered cleaner for your office or practice in Germany at a competitive price. We can also help you find reliable cleaners for your event or conference.

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Our Cleaning Checklist

Frequently Asked Questions

What is the best way to order a cleaning?

Whenever you are ready to get started with SPIC AND SPAN., just call our cleaning expert or book your appointment even within 60 seconds through our Online Form. Let us show you what we can do for YOU and YOUR PROPERTY.

We highly recommend booking a cleaning appointment through the online form. It has been designed to be super intuitive, convenient, and quick to submit. It is the fastest way to book our service (even within 60 seconds). What is more, the system will tell you right away whether we are available on the selected date/time. It will also show you the unitary price estimate.

Filling in the form is required only for the first-time booking. Once you are in our system, we will be able to link any future cleaning appointment dates to your account automatically.

Also, once in our system, you will be eligible for discounted regular rates and special seasonal promotions after the first cleaning. Isn’t it amazing?

How do I pay for the cleaning?

After booking the service via our online form, you’ll receive an email with a link to a secure payment page. In most cases, you should receive that email within 30 minutes from the booking. If it takes longer, do not worry – we’re just making sure that there is a cleaning person available for the time slot specified by you.

You can pay using any of the following payment methods:

  • Debit or Credit Card
  • SOFORT Banking (Sofortüberweisung)
  • PayPal
  • iDEAL
  • Bancontact
  • Bank Transfer (SEPA)
  • EPS
  • Giropay
  • KBC/CBC Payment Button
  • Belfius Direct Net
  • ING Home’Pay
  • Przelewy24

Once we receive your payment, we’ll send you a final confirmation of the booking, as well as payment confirmation.

After the cleaning, once we confirm its duration and your 100% satisfaction, your credit card/bank account will be charged directly. If you used an alternative payment method (e.g. a bank transfer, or a PayPal payment), we’ll send you a payment request similar to the one you used to pay the deposit.

Please, note that after receiving each payment request from us a relevant payment must be executed within 3 working days. Deposit payment for the last-minute service must be settled no later than 2 hours before the scheduled cleaning time.

Do you charge per hour? Are there any additional fees?

Our pricing is fully transparent to eliminate any surprises. We charge per each started working 30 minutes. Whenever you book a cleaning, you can specify what should be done directly in the booking form – e.g. dusting, windows or oven cleaning, ironing, etc. There are no additional charges for different cleaning activities within certain packages.

Extra fees may only apply if you request the cleaning team to provide you with cleaning equipment/tools/specific solvents. Extra fees apply for a provision of a vacuum, mop, and ladder. Prices vary based on the cleaning package – please check our booking form for more details.

The minimum duration of cleaning is 2 hours. If a team finishes a cleaning earlier, you will be still charged for 2 hours. After 2 hours, you may finish the cleaning whenever you are fully satisfied with the cleaning results.

Do you provide any cleaning equipment/tools?

Yes, your cleaning team can always provide basic cleaning solvents, a vacuum, a mop, and a ladder. If you do not request cleaning equipment, we’ll assume that you have all necessary cleaning solvents, a mop with a bucket, and a working vacuum at home. Cleaning equipment & solvents can be provided free of charge within a deep home cleaning service. With other services, cleaning tools & equipment prices start at €1.90. For more details on the prices within your selected service please see our booking form.

Cleaning teams may also provide any specific cleaning solvent such as spray for an oven, carpet cleaning powder, mold remover, etc. (subject to a full cost reimbursement within all cleaning packages).

Why should I choose your company? What exactly distinguishes you in the market

Here are some reasons why more and more clients choose SPIC AND SPAN.

  • High flexibility
  • 100% satisfaction guarantee
  • Comprehensive cleaning offer
  • Cleaning services tailored to your needs
  • Free in-house cleaning estimate and viewing
  • Additional complimentary services available
  • Experienced, multilingual, certified and enthusiastic cleaning professionals
  • Last minute cleaning appointments possible even within 1-2 hours after booking

How long does it take on average to complete a cleaning?

All cleaning times we give before the cleaning are always estimates. Every property is unique, also clients’ requirements vary. Some apartments might take longer or shorter, but we will stay until the cleaning is complete and all your expectations are met. Our cleaning professionals are able to assess the time of each cleaning after viewing the property and getting to know the exact scope of work.

Do you charge extra for cleaning equipment/solvents?
  • Cleaning solvents – free of charge
  • Vacuum – subject to an extra fee of 10 EUR only within Regelmäßige, Prima, and Büro Reinigung
  • Mop – subject to an extra fee of 10 EUR only within Regelmäßige, Prima, and Büro Reinigung
  • Ladder – subject to an extra fee of 15 EUR only within Regelmäßige, Prima, and Büro Reinigung
  • Any specific cleaning solvent such as spray for an oven, carpet cleaning powder, mold remover, etc. – subject to a full cost reimbursement within all cleaning packages

What complimentary services do you provide?

Apart from our core home and office cleaning services, we offer a wide range of complimentary services in order to deliver the most comprehensive support to you and your property. Still, if you don’t find what you are looking for below, contact our cleaning experts right away.

  • Ironing
  • Laundry
  • Gardening
  • Carpet cleaning
  • Windows cleaning
  • Limescale removal
  • Small handyman jobs
  • After renovation cleaning
  • Office space organization
  • Move-In/Move-Out Services
  • Space management and de-cluttering
  • Support during various events, fairs, and parties
  • Professional cleaning services for stores and shops
  • SPIC AND SPAN. FINAL TOUCH (Increasing your apartment’s value whenever you want to sell or rent it. Selling a home/apartment can be a challenge. You may focus on selling the property at a high price while we will make sure it looks awesome.)

What is your refund policy?

If you are not satisfied with our service, simply send us an email within 24 hours after the cleaning (to: info@spicandspan.de), include some photos and give a brief reasoning. We will always work to make it up to you. Our goal has always been to create a happy, thriving community. If you are not thrilled or at least satisfied with the service, then we have no interest in forcing you to stay an unhappy customer.

We reserve the right to decline any complaints which are not filed within 24 hours after the cleaning or we find totally unjustified.

Can I request the same person/team on a regular basis?

Yes, naturally. We always assign the same, dedicated person/team to you. At SPIC AND SPAN., we believe it is crucial for the best cleaning results, highest quality, and effectiveness.

Why do you offer multiple cleaning packages? Aren't they all the same?

At SPIC AND SPAN. we strongly believe that everyone should be able to get the cleaning service perfectly fitted to their needs. We offer 6 basic cleaning packages so that you can quickly decide which one is best for you, without comparing a plethora of different options. Yet at the same time, we offer literally thousands of customization options through our order form, so that you can get the cleaning appointment optimally crafted to your specific situation.

 

Do you offer discounts for regular customers?

Absolutely! Our regular customers enjoy the exclusive access to Regelmäßige Reinigung cleaning package. To qualify for our special pricing you need to order SPIC AND SPAN. services at least once in the last 30 days.

How can I become a SPIC AND SPAN. cleaning professional?

If you are passionate about all things related to cleaning, have at least 3-year experience in the industry, speak fluent English (German skills are an added bonus) and are a generally well-rounded individual, you can apply to work with us through this form.

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