Discover our cleaning packages
Check out our cleaning packages below to find one that’s right for you. If you don’t know which cleaning package to choose, give us a call. At SPIC AND SPAN. we’re always happy to help.
For our regular clients only
If you dream of walking into an immaculate home without taking the time or effort Regelmäßige Reinigung is the best choice for you. With our regular cleaning service, we provide you with an outstanding cleaning performance at an affordable price. Our team systematically reviews results and develops a strategy to deliver the best cleaning services for your home.
First time, deep cleaning experience
Our Prima Reinigung is a comprehensive top-to-bottom cleaning of your home. We recommend a deep cleaning if you did not use our services in the past or if you do not use a cleaning service on a regular basis. Our professional teams always pay attention to areas you may have forgotten to clean up over time.
Moving in or moving out? We've got you covered!
Our Umzüge Reinigung has been prepared for move-ins and move-outs. Berlin is a really dynamic place to live and we know how often people have to move from one place to another. Umzüge Reinigung is designed to prepare a house/apartment for a new tenant.
Last minute & after party cleaning
We have created our Last Minute Reinigung for two groups of clients: all those who love to party and people who have to order last minute cleaning up to 5 hours in advance. In emergency situations, our discreet and professional team is there for you, 24 hours a day, every day.
The most thorough cleaning experience
Our Allergie Reinigung has been prepared for the most demanding ones and those with health issues (allergy, asthma, etc.). Houses and apartments can gather years of dust, animal hair, mold, and various other allergens. Allergie Reinigung cleanings are extremely thorough, designed to sanitize your home in order to alleviate any symptoms of allergy or asthma.
Clean and productive office
The exact pricing, as well as team size, are always determined after a viewing of each office.
Büro Reinigung package has been prepared for the most demanding companies. Büro Reinigung cleanings are extremely thorough, designed to make your working environment pleasant and productive. Orderly and clean spaces make your employees feel good and more effective, which has a positive impact on the whole company.
Frequently Asked Questions
What is the best way to order a cleaning?
Whenever you are ready to get started with SPIC AND SPAN., just call our cleaning expert or book your appointment even within 60 seconds through our Online Form. Let us show you what we can do for YOU and YOUR PROPERTY.
We highly recommend booking a cleaning appointment through the online form. It has been designed to be super intuitive, convenient, and quick to submit. It is the fastest way to book our service (even within 60 seconds). What is more, the system will tell you right away whether we are available on the selected date/time. It will also show you the unitary price estimate.
Filling in the form is required only for the first-time booking. Once you are in our system, we will be able to link any future cleaning appointment dates to your account automatically.
Also, once in our system, you will be eligible for discounted regular rates and special seasonal promotions after the first cleaning. Isn’t it amazing?
How do I pay for the cleaning?
Upon confirmation of the booking, you will receive a deposit request via PayPal (applicable only for new clients). The amount covering the first hour of the ordered cleaning will be only blocked on your account. Should you cancel your booking no later than 24 hours before the scheduled cleaning time, the deposit is 100% refunded.
After the cleaning, once we confirm its duration and your 100% satisfaction, we will issue a payment request via PayPal for the remaining amount of money.
Please, note that after receiving each deposit/payment request from us a relevant transfer must be executed within 3 working days. We accept most debit and credit cards. Bank and PayPal transfers are welcome as well.
Do you charge per hour? Are there any additional fees?
Our pricing is fully transparent to eliminate any surprises. We charge per each started working 30 minutes. Whenever you book a cleaning, our team can take care of everything (i.e. dusting, windows or oven cleaning, ironing, etc.). You can always choose what should be done. There are no additional charges for different cleaning activities within certain packages.
Extra fees may only apply if we are to provide cleaning equipment/tools/specific solvents. Extra fees apply for a provision of a vacuum, mop, and ladder within “Regelmäßige Reinigung”, “Prima Reinigung” and “Büro Reinigung”.
Our cleaning professionals can provide basic cleaning solvents for free. If you request a specific cleaning agent (e.g. a spray for an oven, carpet cleaning powder, etc.) we will ask you to reimburse its cost.
The minimum duration of a cleaning is 2 hours. If a team finishes a cleaning earlier, you will be still charged for 2 hours. After 2 hours, you may finish the cleaning whenever you are fully satisfied with the cleaning results.
Do you provide any cleaning equipment/tools?
Yes, our cleaning professionals can always provide basic cleaning solvents (free of charge), a vacuum (subject to an extra fee of 10 EUR within Regelmäßige, Prima, and Büro Reinigung), a mop (subject to an extra fee of 10 EUR within Regelmäßige, Prima, and Büro Reinigung), and a ladder (subject to an extra fee of 15 EUR within Regelmäßige, Prima, and Büro Reinigung). Our teams may also provide any specific cleaning solvent such as spray for an oven, carpet cleaning powder, mold remover, etc. (subject to a full cost reimbursement within all cleaning packages).
Why should I choose your company? What exactly distinguishes you in the market
Here are some reasons why more and more clients choose SPIC AND SPAN.
- High flexibility
- 100% satisfaction guarantee
- Comprehensive cleaning offer
- Cleaning services tailored to your needs
- Free in-house cleaning estimate and viewing
- Additional complimentary services available
- Experienced, multilingual, certified and enthusiastic cleaning professionals
- Last minute cleaning appointments possible even within 1-2 hours after booking
How long does it take on average to complete a cleaning?
All cleaning times we give before the cleaning are always estimates. Every property is unique, also clients’ requirements vary. Some apartments might take longer or shorter, but we will stay until the cleaning is complete and all your expectations are met. Our cleaning professionals are able to assess the time of each cleaning after viewing the property and getting to know the exact scope of work.
Do you charge extra for cleaning equipment/solvents?
- Cleaning solvents – free of charge
- Vacuum – subject to an extra fee of 10 EUR only within Regelmäßige, Prima, and Büro Reinigung
- Mop – subject to an extra fee of 10 EUR only within Regelmäßige, Prima, and Büro Reinigung
- Ladder – subject to an extra fee of 15 EUR only within Regelmäßige, Prima, and Büro Reinigung
- Any specific cleaning solvent such as spray for an oven, carpet cleaning powder, mold remover, etc. – subject to a full cost reimbursement within all cleaning packages
What complimentary services do you provide?
Apart from our core home and office cleaning services, we offer a wide range of complimentary services in order to deliver the most comprehensive support to you and your property. Still, if you don’t find what you are looking for below, contact our cleaning experts right away.
- Carpet cleaning
- Windows cleaning
- Limescale removal
- Small handyman jobs
- After renovation cleaning
- Office space organization
- Move-In/Move-Out Services
- Space management and de-cluttering
- Support during various events, fairs, and parties
- Professional cleaning services for stores and shops
- SPIC AND SPAN. FINAL TOUCH (Increasing your apartment’s value whenever you want to sell or rent it. Selling a home/apartment can be a challenge. You may focus on selling the property at a high price while we will make sure it looks awesome.)
What is your refund policy?
If you are not satisfied with our service, simply send us an email within 24 hours after the cleaning (to: email@example.com), include some photos and give a brief reasoning. We will always work to make it up to you. Our goal has always been to create a happy, thriving community. If you are not thrilled or at least satisfied with the service, then we have no interest in forcing you to stay an unhappy customer.
We reserve the right to decline any complaints which are not filed within 24 hours after the cleaning or we find totally unjustified.
Can I request the same person/team on a regular basis?
Yes, naturally. We always assign the same, dedicated person/team to you. At SPIC AND SPAN., we believe it is crucial for the best cleaning results, highest quality, and effectiveness.
Why do you offer multiple cleaning packages? Aren't they all the same?
At SPIC AND SPAN. we strongly believe that everyone should be able to get the cleaning service perfectly fitted to their needs. We offer 6 basic cleaning packages so that you can quickly decide which one is best for you, without comparing a plethora of different options. Yet at the same time, we offer literally thousands of customization options through our order form, so that you can get the cleaning appointment optimally crafted to your specific situation.
Do you offer discounts for regular customers?
Absolutely! Our regular customers enjoy the exclusive access to Regelmäßige Reinigung cleaning package. To qualify for our special pricing you need to order SPIC AND SPAN. services at least once in the last 30 days.
How can I become a SPIC AND SPAN. cleaning professional?
If you are passionate about all things related to cleaning, have at least 3-year experience in the industry, speak fluent English (German skills are an added bonus) and are a generally well-rounded individual, you can apply to work with us through this form.